Service & Support
At Pozitive, support goes far beyond installation day. Our experienced technicians and workflow specialists are here to keep your production running smoothly, efficiently, and with minimal downtime.
Whether you need preventative servicing, urgent breakdown assistance, software troubleshooting, colour management support, or workflow guidance, our team is ready to help.
With factory-trained technicians and decades of industry experience, we support businesses across Australia with fast response times and real-world expertise.
Book a Service
Schedule preventative maintenance or routine servicing to keep your equipment operating at peak performance and reduce unexpected downtime.
Report a Breakdown
Experiencing a machine issue or production stoppage? Log a breakdown request and our technicians will assist as quickly as possible.
Software Support
Need help with RIP software, workflow setup, colour management, profiling, or production settings? Our specialists are here to help.
Remote Login Assistance
Connect securely with a Pozitive technician for remote troubleshooting, diagnostics, setup assistance, and live technical support.
