FAQ's

Service & support

Need help? We've answered some frequently asked questions below.

If you still need assistance, please contact us on 1300 89 59 39 or info@pozitive.com.au

Orders placed before 10am AEST are guaranteed for same day dispatch.

Same day delivery for Sydney Metro, Next day delivery for other capital cities.

Our $10 flat rate shipping allows us to select the most efficient service to get your order to you as soon as possible. Our express option see's us selecting the fastest service available.

Whilst some lower value or DIY installation hardware products are available to purchase online, the majority of our hardware products require a more indepth consultation to quote on delivery, installation, training and more. Our Hardware experts are ready to get back to your hardware enquries as promptly as possible.

Need assistance with a return? Please see below.

For purchases that are incorrect, please contact us to arrange a return.

Please contact our office to arrange return and a replacement.

Looking to downloads Data Sheets, Drivers and User guides?

Access Here

NEED Help?

At Pozitive, we are here ready to serve you.

Give Us A Call. 1300 89 59 39

Need Assistance? Log a service call with us today.

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